WE ARE OPEN
Since we reopened our doors in mid-June we’ve been delighted to welcome back customers and staff, as together we navigate what the new normal looks like for the City. To ensure you can visit us in confidence, we’ve put special measures in place, from high-tech sanitisation to monitored access, one-way systems and personalised service.
For full details about the measures we have put in place in response to Covid-19, and how to plan your visit, please click here. Some of our boutiques do still remain closed, so please check our boutiques page for individual opening times and information ahead of your visit.
The Royal Exchange Fortnum & Mason boutique, and The Fortnum’s Bar & Restaurant, will reopen on Monday 6 July. Housed within our airy central courtyard, it’s the perfect place to reconnect with friends, family or business associates over an alfresco style breakfast, lunch, afternoon tea or dinner.
The boutique will be fully stocked with all your Fortnum’s favourites – including speciality teas, biscuits, preserves, and hampers – and its Square Mile 90 minute delivery service will also be back in operation. For further information, click here.
Fine jewellery house Vashi specialises in helping customers to co-create unique pieces of jewellery, together with one of its in-house jewellery makers at The Royal Exchange boutique. With a focus on diamond engagement rings and wedding bands, it’s a memorable experience for couples who want to play a part in the design process to ensure the end result is something truly sentimental.
Vashi’s Loose Diamonds experience lets customers view and compare a selection of loose stones under the microscope, to learn more about their unique characteristics. The favourite stones can then be tried in an array of styles and settings, to begin the process of designing something that’s completely unique to you. To book a consultation, please email firstname.lastname@example.org, or call the boutique on 0207 283 1150
As with many special events this year, graduation celebrations will be a slightly anti-climatic affair this summer, with ceremonies cancelled and postponed for the class of 2020. However, if someone you know is graduating this year, a special gift to commemorate their hard work and achievement may go a small way to marking the occasion.
The Royal Exchange is home to many boutiques that offer beautiful gifts, personalised items and keepsakes. We think a 2020 Graduation Box from Halcyon Days, a special edition writing instrument from Montblanc, or a personalised mid-year diary from Smythson would make the perfect gift.
STAY AT HOME EXPERIENCES
We understand that some of you may not be ready to visit us in person yet, which is why many of our brands are continuing to offer special virtual experiences that you can take part in from the comfort of your home.
Rococo Chocolates has launched a very tempting virtual chocolate tasting experience. Simply order your box of treats online and a member of the Rococo team will then contact you to arrange delivery, and provide details of how to access your live Zoom session with a chocolate specialist. Each box contains 15 scrumptious delicacies for 1-2 people to enjoy.
For an extended pampering session, precede or follow up your chocolate tasting with a complimentary virtual skincare consultation with Bamford. During a 30-minute video call, wellness and treatment manager, Kristi, will perform an extensive skin analysis, prescribe a personalised skincare regime to best suit your skin type and address any concerns, and share her tips for achieving optimal results at home. Click here to book a session for a time and date that suits you. If you wish to purchase any products following the call you can simply book online for a home delivery, or use the click and collect service for a minimal contact pick-up from Bamford Grooming Department at The Royal Exchange.
Complete your stay at home experience with a virtual styling appointment with Tateossian. Create your own bracelet stack to express your personality during a video call session with a personal shopper or let them help you to select the perfect gift to send to someone special. To arrange an appointment please call the boutique on 0207 283 3434, or email email@example.com.
And finally, The Royal Exchange SageBrown store is making preparations to open its doors again soon, but in the meantime is offering 20% off all online purchases of its high-quality leather goods. Simply enter the code SUMMER20 at checkout.
Visit our boutiques page for regular updates on our retailers’ opening information and hours. Keep up to date with news from The Royal Exchange and all our retailers by following us on Instagram @theroyalexchange and Twitter @rexshopper